Privacy Policy

This Privacy Policy explains how Clancy AI ("Clancy", "we", "us") collects, uses, and safeguards information when you use our website, products, and services (collectively, the "Services").

Last updated: September 1, 2025

Information We Collect

  • Account information: name, email address, organization details, and authentication data.
  • Usage data: interactions with our app, device and browser information, and standard log data.
  • Customer content: data you choose to connect or upload to Clancy (e.g., documents, messages, calendar events), processed only to provide the Services you configure.

How We Use Information

  • Provide, operate, and secure the Services.
  • Improve features, performance, and user experience.
  • Provide support and communicate about updates.
  • Comply with legal obligations and enforce terms.

Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers who help us operate the Services under appropriate confidentiality and security obligations.
  • Third-party integrations you explicitly connect (e.g., Google, Microsoft, Slack). Data shared is limited to what is necessary to perform the actions you authorize.
  • Legal and safety purposes when required by law or to protect rights, safety, or the integrity of the Services.

Data Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your account data at any time.

Security

We apply administrative, technical, and organizational measures to protect information. No system is completely secure; please use strong, unique credentials and protect your access tokens.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, and to portability. To exercise these rights, contact us using the details below.

International Transfers

If data is transferred across borders, we use appropriate safeguards consistent with applicable laws.

Children's Privacy

Our Services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the date above. Your continued use of the Services after changes become effective signifies acceptance of the updated policy.

Contact Us

Questions or requests? Contact us at hello@clancy.ai.